Mother and daughter relaxing together in between photos at our shoot for Patty Tobin Mother of the Bride Jewelry.

Patty Tobin readers, I’d like to introduce you to two very special ladies:

Meet Kathy & Kienan Lacey
(pictured above).

Sophisticated Weddings’ own Steve Sendor personally photographing our Mother of the Bride campaign at the Lacey-Hoge residence on Park Ave.

This beautiful — and real life — mother and daughter duo will appear later this month for Patty Tobin in the 2015 New York Edition of Sophisticated Weddings. The release of the magazine’s 2015 bridal book will kickoff our first (“official”) Patty Tobin Mother of the Bride wedding jewelry campaign!

This time last year, the 2014 publication of Sophisticated Weddings New York Edition marked the launch of our first formal Patty Tobin Bridal Collection. We ran our first national full-page advertisement for Patty Tobin Bridal and saw our jewelry styled with several incredible wedding gowns for the magazine’s 2014 feature story. It was especially exciting to see Patty Tobin alongside impressive designer names like Carolina Herrera, Monique Lhuillier, Galia Lahav, and Dennis Basso (exclusive for Kleinfeld).

In the upcoming issue, you can expect to see Kathy and Kienan modeling the Patty Tobin pearl necklaces worn at Kienan’s 2014 wedding in New York City. A full-scale black tie event held at the Brooklyn Botanical Gardens last fall, both mother and daughter looked flawless in their unique South Sea and Freshwater Pearl creations.

Bride, Kienan, with mom, Kathy, at their family home for our Mother of the Bride photo shoot.

For her wedding day, the bride wanted to be “dripping in pearls” while still striking a balance with her dress so as not to be too over the top. As we do with many of our brides, Patty decided to design two custom pieces for Kienan in order to achieve the look she wanted. Using a hand-picked combination of creamy-white baroque Freshwater Pearls separated by small sections of 18K Vermeil chain, Patty created an elegant “floating” look for the bride’s necklace. Using two 40″ chains instead of one long, Kienan was able to style and adjust her necklaces to fall exactly where she wanted them. By spacing out the pearls with delicate vermeil chain, Patty created a look that was at once subtle and a statement. The vermeil sections in between the pearls gave the bride an elegant hint of glistening gold as she moved throughout the day while not competing with or overwhelming the beauty of the pearls’ natural luster.

Worn by mother of the bride, Kathy Lacey: Patty Tobin Couture 16MM South Sea Pearl Necklace with diamond and gold clasp.

For mother of the bride, Kathy, a beautiful strand of South Sea Pearls from our Couture Collection was met with love at first sight. No custom design was necessary. Before she even tried on the necklace, the moment she walked in, she saw it,  pointed to it and said, “That one!”

The necklace belongs to our Patty Tobin Couture Collection, which features a stunning assortment of large baroque South Sea Pearls; all hand-knotted on silk and finished with a 14K gold and diamond clasp. It was the perfect balance of sophistication, style and elegance to go with the black and white strapless designer ballgown she would wear for the occasion.

We are so grateful to both Kathy and Kienan, not only for their patronage and friendship, but for their continued support and overwhelming willingness to participate in this important advertising campaign we are undertaking in 2015! Ladies, we thank you both sincerely and are so happy we could be part of your magical day.

Happy customers like Ro (pictured below) and her husband Bob are what make our Holiday Season so delightful at Patty Tobin. We met this lovely couple during one of our Bloomingdale’s Trunk Shows in Huntington, Long Island this past December. Ro instantly fell in love with our Abalone Torsade and her husband Bob was right behind her to say, “Let’s get it for you!”

As with many of our customers, Ro needed the length of the necklace customized, which we were happy to do. Being able to make slight adjustments like lengthening and shortening necklaces or replacing a clasp to suit a customer’s taste, often translates into some of our  most rewarding customer service experiences. I think this is because it often gives us the opportunity to follow-up with our customers one-on-one outside of trunk shows or other busy events, which always seems to add a real personal element to the process.

In this case, Patty and Ro’s husband Bob were in touch via email throughout the customizing process from the time they left our Huntington show to the time they received Ro’s finished necklace. Not only were we able to adjust Ro’s necklace in time for the holidays, but Patty, of course, took the liberty of beautifully packaging and gift wrapping it, so it was already wrapped, bowed and ready to go for Bob to give to his lovely wife for the holiday.

Our relationships with our customers rarely end at the point of sale. Maybe it’s because we’re a family company, maybe it’s just because Patty and I are both friendly extroverted types, but whatever the reason, we do seem to make friends with our customers quite often. It’s like a little extended Tobin family. And I love that about us. We may just be in the business of selling jewelry, but I must say with the utmost sincerity that meeting people like Ro and Bob, and getting to see first hand how just a little bit more work on our part can go such a long way to making them super happy in the end…it truly is the most gratifying part of our job.